Travel is defined by the people behind the brand – the heart and soul of
our business. Established and respected business leaders within our ownership
structure provide our business with intellectual property and guidance. Professional
dedicated and experienced consultants and back office staff deliver the service
on which our reputation is built.
|Management Team||Employee Well Being|
|Training Academy||Learnership Programme|
|Vacancies||Apply for a Career|
Seekers Travel was founded in 1987 as a family-run business dedicated to
solving travel headaches by doing things differently. Over the last 25 years, we have grown from a corner shop agency
to an industry-leading travel management company servicing some of South Africa's
most successful companies.
Seekers Travel was founded in 1987 as a family-run business dedicated to solving travel headaches by doing things differently.
Over the last 25 years, we have grown from a corner shop agency to an industry-leading travel management company servicing some of South Africa's most successful companies.
At Seekers Travel our business philosophy is to be an
extension of your business, not merely a supplier. We achieve this by building strong
relationships on sound, transparent foundations with all of our clients, while
servicing their needs in an efficient
and professional manner.
|Vision, Mission & Values||Ownership Structure|
Our status as a proudly South African company, combined with our unique ownership structure, has seen an increase in demand for our services from government departments, parastatals and other public sector entities. For this reason, we have established a specialised capability to cater for their unique requirements.
Our corporate business model and focus has been expanded to incorporate the intricacies and nuances of government travel business requirements. We have aligned our business to:
Seekers Travel offers a comprehensive suite of travel management solutions to suit your business needs. We combine innovative technology with experienced client general managers and corporate travel experts to provide travelers access to the best prices at the highest levels of service.
Modern travel management requires streamlined technology and effective people. At Seekers Travel we have the people with the expertise and experience to solve your travel headaches, and the technology to back them up. Our travel management solutions are the perfect combination of cost savings and professional service, while you only pay for the solutions you need.
|Service Level Agreements||Service Excellence Centre|
|Quality Assurance||Emergency Call Centre|
|Radar Traveller Locator|
Travel technology should be a major
consideration when you select a travel management company to manage your company’s
travel. The appropriate technology offers fantastic opportunities to improve business
processes, reduce costs and increase efficiency and service levels. It provides
greater business intelligence through comprehensive and accurate reporting
which ultimately allows for better travel management.
|Travel Management Software||Online Travel Management|
|Electronic Content Management||Travel Requisition System|
|Electronic Data Interchange||Traveller Profile Management|
Seekers Travel is one of a select few travel management companies that has the technology to provide content-rich information to our customers. Clients can furthermore decide whether they want us to provide them with information on a regular basis, or whether they will access what they need when they need it through a customer self-service portal. Our infrastructure and hosting solution equips us with one of the most advance networks, not just in the travel industry, but in any industry in the country.
In corporate companies, travel is typically the second or third largest expense. A small percentage saving therefore represents a significant amount of money. That said, travel remains a very personal experience and service is key when making travel decisions. Our fully inclusive corporate travel management solutions are the perfect way to save costs without sacrificing quality.
|Savings Initiatives||Management Information Systems|
Our efficient and professional travel experts render a personalised service to individual travellers, based on a full understanding of their travel needs and requirements. The service standard remains consistent throughout the entire booking procedure, from the first consultation to the business intelligence reports provided post-trip.
|Implementation Team||Client General Managers|
|Company & Profile Management||Travel Policy Management|
|Corporate Agreement Management|
Seekers Travel offers a strategic travel management service through its Advisory Services division. Our value proposition is based on our 4 Pillars of Travel Management, and scientifically measures travel performance against objectives and targets captured in a balanced scorecard. A specialised skill set, significantly different to that of the traditional travel management company interaction, allows this team to develop business solutions for all aspects of corporate travel.
|What we offer||Arrange a consultation|
The Advisory Services division’s services include a documented gap analysis, clear recommendations and implementation support that delivers measureable improvements. Our process also lays the foundation for a holistic travel management procurement strategy for your organisation.
Through the Advisory Services division, Seekers Travel’s value proposition extends beyond operational efficiency. Our high level, strategic contributions is based on our access to peer group data comparisons from our large client base in South Africa, as well as international trends and services via our global partner American Express International.
Our approach is consistent with international trends and we work closely with our partners across the world to ensure that our clients benefit from global best practices.