An in-house is a dedicated, on-site travel office located within the client’s own premises. It is the ideal and most popular choice for large companies. The in-house travel experts are dedicated to the client and are always available to render a highly personalised travel service with the back-up of the closest business travel entre. A particular advantage of an in-house is that the travel manager, travel arrangers and the actual travellers have direct access to the travel experts in case of an urgent requirement, a complicated request or just travel information. Face-to-face interaction typically leads to better troubleshooting and prompt issue resolution.