Any new employee at Seekers Travel undergoes a comprehensive training programme. The starting point is an induction and orientation session that introduces the newcomers to one of South Africa's leading travel management companies. They get an insight into the company history, policies, staff programmes, performance management structures and other Human Resource information.
it's off to the Training
Academy where they are
introduced to our technology and systems
before entering the "finishing school” focused on customer care training. In
the final step, the new staff members are
taken through the company's standard operating procedures - a first in the
industry. Once they have graduated as
Seekers Travel travel experts, they join their teams.
The Training Academy ensures that all existing staff members are ahead of their peers in the industry by providing courses to enrich their knowledge and helping them to develop into tomorrow's leaders. All Seekers Travel experts are assessed bi-annually and receive training according to the results of these assessments. The Seekers Travel Training Academy is based in-house but uses a variety of outsourced training institutions if and when required.