holidays, airfares, flights, hotels, cruises, travel, mauritius, thailand, cape town, london, luxury, dubai, accommodation, travel agent, agency, europe, usa, australia, russia, germany, ski, adventure, honeymoon

 

Travel Management is about attention to detail, details such as client preferences, complex booking processes, payment criteria, e.t.c. To this end, Seekers Travel has implemented what we believe is the most sophisticated quality control division in the industry, whereby checks on every single booking include, but are not limited to;

• Client personal preferences
• Seating, meal requirements & frequent flyer details
• I.D. number insertions
• 'Best fare on the day" to ascertain whether better priced fares are released between booking and ticketing
• Payments and accounting instructions as per policy
• Billing criteria for hotel and car hire bookings
• Foreign Exchange and Travel Insurance offerings
• Visa requirements
• Emergency contact details
• International flight and airport connetion times

Additional checks include back-office policy compliance and preferred partner preferences - all of which equate to millions of Rands in cost savings that Seekers Travel passes back to the clientele.

 

Seekers Travel in conjunction with 'International SOS', operates and indeed owns a professional emergency call centre with dedicated and experienced senior travel consultants available 24/7. Consultants have immediate access to all clients' personal preferences and company policy details and issue an emergency report daily to the business utilising the services.

 

 

Seekers Travel will provide Management Information (MIS) of the highest quality, which is aimed at Streamlining the administration process. We will customise these to your company's requirements. MI Reports are sent electronically on a monthly basis on specific due dates negotiated with your company, as we believe in a paperless process.

Any report can be tailoured to suit you particular requirements as well as provide you with a competitive advantage with regards to negotiations with suppliers. We would first need to establish your requirements upfront in order to programme the necessary reports. Graphic representation of the elements contained in the report is also possible.